Do I have a right of return?

If your goods are damaged, incomplete or do not correspond to the description, this must be reported immediately in writing to [email protected]. We will immediately take care of the remedy in the form of removal of defects or subsequent delivery of an article free of defects. A general right of return of faultless goods does not exist. Nevertheless, we grant the possibility of returning goods at our own expense as a gesture of goodwill. We would like to point out that in this case a fee for the restocking of the goods amounting to at least 20 % of the net value of the goods will be charged.

Please also read our Ts&Cs §4 and §10.